This place has stunningly designed double rooms with a terrace, and great amenities like a laptop-sized safe, a mini-bar, and a work desk, all located within a charming Mayan castle setting.

Stylish place and clean room. Units with terrace. Appetising food for breakfast. Good, perfect location close to a Mayan castle, Mexico and a lovely lake, nice staff. Also, in the area for food. Really great experience there.

Gorgeous, stunning room with a mini fridge bar, an air conditioning, and an individual safe. The pool area is great too...

Highly unprofessional staff!

The units here are beautifully designed with stunning terraces, and the staff is dedicated.

There was plenty of food for breakfast, it was outstanding. Booked a room with terrace. The location of this hotel was picturesque and unbeatable.

The room was nice styled and big size with a sweeping view of the lake. The room had a minibar, climate control and an individual safe. Location: the hotel was very close to the river and the historic archeological sites and the ruins.

The location was really great—it was just a short walk to everywhere we wanted to go. the staff here was incredibly friendly and always nice. 😊.

We had a truly relaxing time at this beautifully designed hotel with stylish accommodations and enjoyed a lovely lake view from our suite, all while being right next to the historic ruins.

I was offered a room with beautiful views of the lake. the staff were amiable and dedicated all of the time. - the stay was outstanding because of the picturesque and absolutely perfect location of the property.

This place has a beautiful setting by the river, offering great views of the lake, and it's conveniently located near Zoologika y Aldea Maya, plus they offer a variety of delicious breakfast options.

I had such an amazing time staying at this luxurious 4-star hotel! The location on a lovely lake was absolutely breathtaking, and I felt like I was in my own private paradise. The service provided by the staff was exceptional, with the housekeeping taking care of every detail to ensure my comfort. I also loved the fact that there were shops and commercial services available onsite, making it convenient for any needs that arose during my stay. Additionally, the airport shuttle provided by the hotel was a great convenience, allowing for a seamless transition to and from the venue.

I highly recommend this hotel to others looking for a luxurious and comfortable stay. From the stunning location to the high-quality service and amenities, this place has it all.

The food options were fantastic, and we loved the rooms with a terrace.

The view from the hotel was absolutely breathtaking, with sweeping views of the lake and beautiful surroundings. The staff at the hotel were incredibly friendly and welcoming, making us feel right at home during our stay. The food at the restaurant was exceptional, with fresh and delicious dishes that were a highlight of our trip.

One of the major downsides of our stay was the lack of communication with the staff. There was no convenient way to get in touch with them during our stay, and we had to leave our room and find them whenever we needed assistance.

I recently stayed at a luxurious 4-star hotel here and had a fantastic experience. The location, situated on a lovely lake, provided breathtaking views and a serene atmosphere. The staff were welcoming and went above and beyond to ensure my comfort. The hotel offered a range of services including housekeeping, airport shuttle, and tours/ticket assistance, making my stay convenient and hassle-free.

I highly recommend this place to anyone looking for a luxurious and relaxing stay.

Gorgeous setting, stunning interior design, friendly staff, amazing food, divine spa rituals.

Nothing at all.